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ISIS User Guide : Appendix IV - Troubleshooting / FAQ

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Appendix IV - Troubleshooting / FAQ

ISIS not communicating with PC

If the ISIS does not appear to be communicating with Pyramix first check that ISIS is enabled in Settings > All Set-

tings > Remote Control > Controller by selecting the ISIS entry in the list and clicking on Properties to open the

Controller Properties dialog. If the ISIS is not enabled, click the check box to enable it, click OK to close the dia-

log and click on Apply Changes to Controller to enable. If the ISIS does not respond, disable then re-enable it.

If the ISIS still fails to respond check that there is an IP address shown in the Selected Device: combo box of the

ISIS Configuration dialog and that the address is appropriate for your network configuration. If an IP address is

shown but is inappropriate then please see Setting the ISIS Static IP Address on page 15. If no IP address is

shown, check the physical connections and network topology.

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